Frequently asked questions
We often have many questions about Sertoma Winter Wonderland throughout the season. In an effort to help address those, we have compiled a list of our most frequent FAQ's. If you have any other questions that are not answered here, please either message us on Facebook or send us an email at sertomawinterwonderland@gmail.com
FAQ's
Q: Do you offer nights that people can walk through Winter Wonderland as opposed to drive through?
A: No. While many are aware that we used to offer this, we are no longer able to offer walk-through or horse-drawn wagon nights due to liability purposes.
Q: Can people ride in the back of a truck bed through the lights?
A: Yes, those that are traveling in your vehicle may get out of the truck and move to the truck bed at the gate. However, you are not allowed to have multiple vehicles pool together into one truck bed to drive through.
Q: Will Santa be there this year?
A: Yes, please see the list of special event dates under the 2023 schedule.
Q: How long does it typically take to tour the lights?
A: Approximately 15-30 minutes. We encourage everyone to take their time and fully enjoy the light display as they drive through.
​Q: Do you accept credit cards at the gate?
A: No, we do not accept credit cards at the gate. Cash, check or advanced tickets only, please.
Q: Can you purchase tickets online?
YES! We now offer the option to purchase your pass online!
Q: Is the cost per person or per vehicle?
A: The cost is per vehicle.
Q: Are advanced tickets available all season long?
A: Yes, they are available all the through way through New Year's Eve (December 31st, the last day we are open)